Creating a great user experience at the redeveloped Diridon Station will be critical to whether people embrace the station and use transit. If Diridon’s transit services are going to compete with the automobile — or the next big transportation technology — the partners developing the station will need to focus on the user as the primary driver in their planning efforts .

Among the most inspiring outcomes of the Global Climate Action Summit, hosted in San Francisco earlier this month, were the climate commitments made by governments and organizations around the world. Bay Area cities and agencies announced ambitious new goals that will wean the region off of natural gas and diesel and make way for a carbon-free future.

Clipper, the Bay Area’s transit fare payment system, is getting an upgrade and moving to a new technology platform, Clipper 2.0. If it happens before the big move, downsizing and streamlining fare policies between the region's 27 transit operators could save millions, make transit more affordable and increase ridership.

The proposed transformation of downtown San Jose opens up an opportunity to create iconic and welcoming public spaces where the community can gather. That's why SPUR has launched a major initiative to re-envision the Guadalupe River Park. We invited Scott Kratz of Washington, D.C.'s 11th Street Bridge Park to share lessons learned from the inclusive effort to realize the community’s ambitions for the project.

Gaps in the Bay Area transportation system make it challenging for riders to use the many services available: gaps in service, gaps in information, gaps between how the transit network functions today and how it could be. This year SPUR’s Transit + Design Workshops focused on research and design tools to help fill in the gaps that detract from a great customer experience.