San Francisco

Designing a More Efficient Government

12:30 p.m. | Wednesday, February 12, 2020

We’re improving the SPUR event registration process.
SPUR has launched a new ticketing system and we're asking you to register for each event that you're planning to attend. This will help us keep you informed of any changes that may occur and enable us to better tailor our programming to your interests.


To many, government and inefficiency seem to go hand in hand. The institutional morass that many encounter when faced with bureaucratic processes can leave much to be desired, but San Francisco’s City Performance Lean Program seeks to solve that by shaping agencies that are more efficient and friendly for citizens. Already in use by numerous city departments, the program helps employees own changes and more easily tackle complex governmental problems. Come learn more about this key step in making a government that works better for everyone.

+ Justine Hinderliter / San Francisco Public Utilities Commission 
+ Dennis Kern / San Francisco Recreation and Parks Department 
+ Vivian Chen / Office of the Controller
+ Ryan Hunter / Office of the Controller


SPUR Urban Center
654 Mission Street
San Francisco, CA 94105-4015
Phone: 415.781.8726


Free for SPUR members
$10 for non-members 

Pre-registration is required >>

When registering, please use the same email address that you use to receive SPUR emails.

Refund Policy

Individual ticket purchases. If you request a refund between 2 and 10 business days prior to the event, SPUR can issue a 25 percent refund. Requests for refunds received less than 2 days prior to an event cannot be accommodated.

Sponsorship payments will not be refunded, as sponsorship benefits take effect immediately and are on-going through the date of the event.

Auxiliary Services

If, in order to participate in a SPUR event, you need auxiliary aids or services for a disability (e.g., qualified interpreter, qualified reader, written materials, taped texts) please submit your request five business days before the event to or 415-781-8726 x132. SPUR will work with you in identifying effective auxiliary aids or services that it can provide. If you need to cancel your request, please notify SPUR at least two business days before the event.

Get Email Updates

Get SPUR news and events delivered straight to your email inbox.

Sign up now