SPUR supports AB 629 to improve customer experience for transit riders and help transit recover from the pandemic

Policy Letter

As SPUR argued in Seamless Transit and A Transit Coordinator for the Bay Area, the institutional setup of the Bay Area’s public transit system is arguably the most complex and fragmented in the United States. AB 629 (Chiu), the Seamless and Resilient Bay Area Transit Act, advances near-term actions to improve customer service and scales up integration efforts to accomplish more integration sooner. If passed, AB 629 will establish accountability metrics and deadlines for transit agencies to create a long-overdue regional transit map and wayfinding system, establish a transit priority network for future improvements, pilot a multi-agency accumulator pass and set requirements for the implementation of other fare policy changes, and require operators to provide real time travel information to riders.