Is Microtransit the Future of Public Transit?

Public transportation agencies are experimenting with on-demand, shared and dynamic models that augment traditional bus and rail transit. These services — referred to as microtransit — are enabled by technology similar to the mobile smartphone applications pioneered by companies like Uber and Lyft. A recent study explores the experiences of public microtransit transportation providers and reveals key lessons for the future operation of flexible-route, on-demand public transportation.

+ Marla Westervelt / Los Angeles Metro Office of Extraordinary Innovation
+ John Urgo / AC Transit


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