Refund Policy
Individual ticket purchases. If you request a refund between 2 and 10 business days prior to the event, SPUR can issue a 25 percent refund. Requests for refunds received less than 2 days prior to an event cannot be accommodated.
Sponsorship payments will not be refunded, as sponsorship benefits take effect immediately and are on-going through the date of the event.
Auxiliary Services
If you are interested in participating in any SPUR meetings, seminars, conferences, programs and/or walking tours and require auxiliary aids or services for your disability (e.g., qualified interpreter, qualified reader, written materials, taped texts), please submit your request to SPUR at least five (5) business days in advance of the SPUR event by contacting the Public Programming team at
publicprograms@spur.org or 415-781-8726 x132. SPUR will work with you in identifying effective auxiliary aids or services that it can provide. If you need to cancel your request, please notify SPUR at least two (2) business days in advance. SPUR reserves the right to deny specific requests for qualified interpreters or qualified readers to individuals who repeatedly submit requests for auxiliary aids/services and fail to cancel at least two (2) business days in advance.
